Refund Policy
Effective Date: 21/04/26/
Thank you for choosing Tiffin Corridor! We strive to connect you with the best vendors for ordering tiffins or meals. We understand that there may be circumstances where a refund is required. This Refund Policy outlines the conditions under which refunds are issued and the process for requesting a refund.
1. Eligibility for Refunds
Refunds are issued under the following conditions:
- Service Not Received: If you do not receive the service (e.g., your tiffin or meal) from the vendor within the specified time frame, you may be eligible for a refund.
- Incorrect Order: If the order received is significantly different from what was ordered, a refund may be issued after verification with the vendor.
- Order Cancellation: If you cancel your order within the allowed time frame specified by the vendor, you may be eligible for a refund. Please note that cancellation terms may vary between vendors.
2. Non-Refundable Situations
Refunds are not issued in the following cases:
- Change of Mind: Refunds will not be issued if you change your mind after placing an order.
- Late Cancellations: If you attempt to cancel the order after the vendor’s specified cancellation window has closed, you will not be eligible for a refund.
- Quality Complaints: Complaints regarding the taste, quality, or portion size of food are not eligible for refunds as these factors are subjective. We encourage users to review vendor ratings and feedback before placing an order.
3. Refund Process
If you believe you are eligible for a refund, please follow these steps:
- Contact Customer Support: Reach out to our customer support team at support@tiffincorridor.com or call 8827171037 within 24 hours of the issue occurring.
- Provide Order Details: Include your order number, details of the issue, and any supporting evidence (e.g., photos of the incorrect order).
- Verification: Our team will verify your claim with the vendor. This process may take up to [3-5 business days].
- Refund Approval: If your refund is approved, we will process it to your original payment method. Please allow up to [7-10 business days] for the refund to reflect in your account.
4. Partial Refunds
In certain situations, partial refunds may be issued if a portion of the service was satisfactorily delivered. Our customer support team will discuss these options with you if applicable.
5. Contact Us
If you have any questions or need assistance with a refund request, please contact us at:
Email: deveshsankhla34@gmail.com
Phone: 8827171037
Address: 281 Meena palace Kohinoor colony bhola pehalwan ke bagiche me G.P.O. indore
6. Return Policy
We will not accept any Return
7. Shipping policy
- Once we receive the order, we will deliver within 1 hour.